Framing Success Inc,
Taylor Farms Commerce Park,
2556 Horse Pasture Road,
Virginia Beach
VA 23453
USA

Customer Service:
Tel: 1-800-677-3726
Client Relations:
Tel: 1-800-200-2044
Fax:
1-757-689-3002
or 1-800-576-3726
Main Switchboard:
1-757-689-3000
Email:
fsinfo@framingsuccess.com

 

placing an order
Purchase your frames online by using the Product Search and secure ordering system. Simply enter the name of your University or Association to view the latest products available. Make your selection and follow the easy step by step instructions.

fulfilment
Each frame is custom handmade and will be shipped within 2 - 4 weeks from receipt of your order. Any "special embossing" requests you may have will take longer; in this case a customer service representative will advise on expected delivery.
Satisfaction Guarantee
We take great pride in the quality of our products. Each frame is carefully inspected to ensure the highest possible quality standards. If you purchased your frame directly from Framing Success and aren't completely satisfied with your purchase, simply call us within 30 days of receipt for a replacement frame, or a full refund of your purchase price, minus shipping and handling charges. For frames purchased through a bookstore, please refer to the store's return policy.
damage during shipping
Our shipping record is very impressive but as with any fragile object we do experience the occasional damage during shipping. If your frame is damaged in any way, please call our customer service number and we will have your product picked up and a replacement sent out as soon as possible.


For more information about Framing Success products and services a brochure is available.

To order your copy on-line fill in the brochure request form.